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Shipping Policy


GROUND AND AIR SHIPMENTS offers FREE SHIPPING on all orders over $50 shipped to the 48 contiguous states. Shipping included curbside delvery only


We offer the following shipping options depending on the products being ordered.

Ground Shipping*

Freight Shipping
Free Ground Shipping *
USPS First Class Mail*
FedEx Next Day Air**
FedEx 2nd Day Air**
Hazardous Materials***

*Transit time does not include pre-order items, back ordered items or items that have Shipping Lead Times that are noted on the product details page.

** Delivery days for 2nd Day Air and Next Day Air shipments do not include Saturday, Sunday or holidays.

***Certain products are classified as a hazardous material and therefore must ship via hazmat requirements. Hazmat deliveries are only made Monday - Friday and requires an adult signature at time of delivery.

Please contact us before placing your order if you have any questions regarding transit times.

Most orders received by 1:00PM EST Monday - Friday will be shipped within 48 - 72 hours. Most orders placed after 1:00PM EST on Friday will be shipped on Tuesday/Wednesday of the following week. Orders placed on a holiday will be shipped on the following business day. Certain items may have extended processing times. Items with extended processing times will be displayed on the product details page. We do our best to keep our inventory updated. In the event that we cannot fulfill your order due to stock shortage, we will notify you by email.

We ship via multiple carriers such as UPS, FedEx and USPS. reserves the right to use the best carrier for the delivery of your order. We ship from multiple shipping points so transit time will vary depending on your order and destination.


Certain product(s) require additional shipping lead time before the product(s) ship. The additional shipping lead time will be displayed on the products detailed page. The additional shipping lead time should be added to the transit time to get your total estimated time from product leaving warehouse to you. 

COVID-19 has placed a significant burden on the shipping and delivery of products world wide. This store will not be held responsible for shipping delays for long lead items. If the customer decides to cancel the order the customer will be responsible for the cancelation fee unless the merchandise can not be provided.


When a new product is available, it may be displayed as a Pre-Order product with an estimated date of arrival. Pre-Order products will ship when in stock. Please check the product details page on stock updates or Contact Us for more information.


Certain products can be ordered when they are out of stock. Back order products will be displayed on the product page as out of stock with an estimated date of arrival. Please check the product details page on stock updates or Contact Us for more information.


Certain products require delivery by freight truck. Freight shipments require an adult at least 18 years of age to be present at time of delivery. All freight deliveries are curbside only. Curbside delivery is the method used on all our freight shipments unless other arrangements are made. The driver is only obligated to deliver curbside at the end of your driveway. It will be your responsibility to move it from there. If the truck does not have a lift gate, or if the item is too large for the lift gate, you would be responsible for getting the item off the back of the semi-truck (with assistance from the freight driver). This option is ideal for those who have support or equipment to assist in moving your items to your preferred destination. While it's entirely possible to move freight shipments without additional assistance, we recommend our additional delivery services for a seamless experience.

Please inspect your order carefully prior to signing for your delivery. Please refuse all shipments that have major damages (damages that cannot be easily fixed with a replacement part). Otherwise, please note any damage item(s) on the packing slip with the driver and contact us immediately to report it.  You assume all liability for the contents of a shipment once you sign for it. Damages discovered after you have signed for your delivery “free and clear” without notation, may not be covered.


We currently only ship our products to the 48 contiguous states and Washington D.C.


We take order fulfillment accuracy very seriously.  However, mistakes do happen.  If the error is made on our part, we will send a return label to have the incorrect product returned and we will send out the correct product for you immediately, via ground service only.


See the Additional Brand Specific Policies for More Details:

  • Blaze Grills
  • Flash Furniture
  • Gorilla Playsets
  • Hollon Safe Company
  • Maya Bath
  • NewAge Products
  • Vision Grills